Returns & Exchanges

At Kaleidos Makeup, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns on unopened and unused products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging to ensure they are protected from damage during transit back to our facility.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked mailing service to send the package to the return address provided by our support team.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.